Operations

How to use the gateway every day

After commissioning, the device enters its normal working life. At this point the user no longer needs only to "configure" it, but to understand what is shown on the screen, how to read equipment state, and how to perform day-to-day actions safely.

The main idea of daily operation

In everyday use the gateway serves three practical purposes: it shows current equipment state, helps the operator notice abnormal situations quickly, and allows commands to be sent when needed.

If a user opens the interface and still cannot understand what is happening on the site, then the documentation and interface are still not doing their job well enough.

Why the Control page exists

Control is the main working page for the selected device. It should help the operator answer simple questions quickly: which device is selected, what are its current values, is it currently reachable, and can it accept commands.

  • If a device is shown but its values are not arriving, that is not "normal" and should trigger investigation.
  • If a command is sent, the outcome should be clear: either it succeeded or it did not.
  • If a device is unavailable, the interface should help the operator notice that instead of hiding the problem.

How to read device state correctly

It is important to distinguish between three different things: a device exists in configuration, a device is currently reachable, and the values are fresh. These are not the same thing.

flowchart TD
    A[The device exists
in configuration] --> B[The gateway polls it] B --> C{Do responses arrive?} C -- Yes --> D[Values are fresh
and usable] C -- No --> E[Communication is lost
or unstable] D --> F[The operator sees
a healthy picture] E --> F

For the user this means one simple rule: the fact that a device exists in the list does not automatically mean it can be trusted right now. Live state matters more than stored existence.

Why dashboards are useful

A dashboard is useful when the operator needs a picture of a whole area, cabinet, room, or system rather than one device. It is not an engineering setup page. It is a working overview.

A good dashboard should answer the question "what is happening on this site right now?" within a few seconds. If that requires opening ten separate device pages, the overview is not doing its job.

When a dashboard helps

When the user needs key temperatures, states, alarms, and trends from several devices at once.

When Control is enough

When the user is working with one specific device and needs detailed values or command actions.

The real goal

Not to show everything, but to show the most important current picture clearly.

What local scenarios are for

Local automation scenarios allow the gateway to react to conditions without waiting for an external platform. For example, when a condition becomes true, the gateway can send a command to the required device.

This is especially useful where quick local reaction matters and where outside connectivity should not be a dependency.

flowchart LR
    A[The gateway receives
current values] --> B[It checks the
scenario conditions] B --> C{Is the condition true?} C -- No --> D[No action is sent] C -- Yes --> E[A command is sent
to the required device] E --> F[A record is written
to the scenario log]

Why Scenario Log matters

Scenario Log exists to keep automation understandable. Without it, automation becomes a black box: something happened somewhere, but nobody knows why.

The log helps answer practical questions: did the scenario run, why did it run, why did it not run, and what action was actually sent.

What healthy daily operation looks like

  • the operator sees meaningful device names rather than anonymous addresses;
  • values can be trusted without constant doubt about freshness;
  • commands behave predictably;
  • if there is a problem, it is visible and explainable.

When it is time to open diagnostics

If values stop updating, a device disappears, a command does not work, or a scenario behaves in an unclear way, that is the moment to move from normal operation into diagnostics instead of guessing.

Screen examples

These examples show how normal operation differs from loss of communication and how dashboards complement per-device work.

Figure set: healthy Control page

Control page showing an online selected device with fresh values in English.
Healthy live Control example with current values and a clearly online selected device.

Figure set: stale or offline state

Control page showing an offline or stale device state in English.
Offline or stale Control example that shows how degraded trust looks in the interface.

Dashboard overview

Dashboard overview on the English interface.
Use the dashboard to see the overall state of a room or system without opening each device separately.

Related reference pages